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Why Liltec? Because experienced technology leadership should be grounded in more than opinions.

Liltec brings together decades of executive experience, a proven track record of delivering measurable business outcomes, and a straightforward approach to technology, risk and transformation. Here's the experience, approach and results behind the advice.

  • We start with the business, not the technology.

  • We separate technology problems from business problems that happen to look like technology problems.

  • We challenge assumptions when the evidence says they need challenging.

  • We prioritise outcomes over activity, and commercial value over technology for its own sake.

  • We make complex technology, cyber and risk issues understandable to executives and boards.

  • We leave organisations stronger than we found them, with better capability, clearer accountability and less dependence on any one person.

  • One accountable executive

    Technology, cyber, risk and business strategy rarely operate in isolation. Ken has held responsibility across all of them simultaneously, including technology and enterprise cyber security across four countries and four regulatory environments, with full P&L accountability.

  • A repeatable commercial playbook

    Across three sectors, Ken delivered annualised ICT cost reductions of 42%, 37% and 25%. The approach was consistent: redesign the operating model, consolidate vendors, strengthen governance and then optimise cost. The objective was a more capable, accountable and commercially sustainable technology function.

  • AI that delivers outcomes

    Ken led the deployment of Agentic AI across customer experience operations, delivering a 65% productivity improvement alongside measurable improvements in NPS. The objective was not an AI experiment; it was a business problem, a measured intervention and a commercial outcome.

  • Board-level cyber governance

    Ken founded and chaired a Cyber Risk Committee and presented directly to boards, making technology and cyber risk part of executive governance rather than a compliance exercise. Good governance gives directors and executives a clear view of risk, decisions and actions.

Figures are Ken's results in previous employment. Client names are withheld for confidentiality.

Client testimonials

Hospitality & Accommodation

Led technology through a high-growth, multi-acquisition environment for one of Australia's largest short-term accommodation providers, rationalising inherited platforms and deploying AI-driven customer experience tools that lifted productivity by 65% without adding headcount.

Education & Children's Services

Held accountable technology and security leadership across four countries, establishing cyber governance, a tested Data Breach Playbook and safeguarding training delivered to more than 5,000 staff.

Automotive Retail

Led the consolidation of a fragmented national dealership network across 35 sites onto a single secure technology platform, reducing ICT costs by 25%.

Retail & eCommerce

Rebuilt technology capability for international expansion across six countries while reducing global ICT costs by 37%.

Energy & Resources

Built foundational experience in infrastructure and service desk operations, learning early how operationally critical systems are actually built, supported and kept reliable.

Aviation

Started in hands-on systems administration at a regional airport, developing an enduring focus on reliability and operational resilience.

What makes Liltec's approach different?

Starting with the business, not the technology: separating real business problems from things that just look like technology problems, challenging assumptions when the evidence says they need challenging, and prioritising outcomes over activity.

What experience backs Liltec's advice?

Ken has held accountability across technology, cyber, risk and business strategy simultaneously, including technology and enterprise cyber security across four countries and four regulatory environments with full P&L accountability.

What cost results has Ken delivered?

In earlier executive roles, Ken delivered annualised ICT cost reductions of 42%, 37% and 25% across three sectors, through a repeatable approach: redesign the operating model, consolidate vendors, strengthen governance, then optimise cost.

Does Liltec have board-level cyber governance experience?

Yes. Ken founded and chaired a Cyber Risk Committee and presented directly to boards, making technology and cyber risk part of executive governance rather than a compliance exercise.